Using Adobe Connect

This page outlines the steps you will need to take to connect your computer and audio source to the Adobe Connect session. These lengthy instructions are worth your reading effort.

Connecting your Computer to Adobe connect

1. What equipment do I need?

Adobe Connect only requires that you have a computer with an Internet connection, a web browser, and Adobe Flash Player Version 8 or later to attend a web conference. Adobe Connect supports nearly any operating system including Windows, Macintosh, Linux, and Solaris, as well as the most widely-used browsers including Internet Explorer, Chrome, Firefox, and Safari.

To be able to fully participate, participants must have access to a computer with an Internet connection and a web browser, and an internal microphone and speakers or a USB headset with a microphone.

2. Is my computer ready?

If you have already participated in a webinar using Adobe Connect, your computer may already be set up, but please verify this by running the simple diagnostic tests available on the Adobe Connect web site. Please do this as far in advance of the session as possible. Do not wait until the time the webcast is scheduled to begin to run the diagnostic tests or you may miss the beginning of the session. Instructions for running the Diagnostic Tests are detailed below:

3. How do I run the Diagnostic Tests?

The Meeting Connection Diagnostic will test your computer for the supported version of the Flash player, a clear connection to Adobe Connect, bandwidth availability, and the latest version of the Adobe Acrobat Connect add-in. This test can be performed at any time.

VoIP Audio Connection: Please review the instructions in then next section of this document that covers the steps you need to take to ensure you computer and audio connection are optimized for VoIP.

4. How do I connect to the webinar when I am ready to attend?

A few minutes before the webinar is scheduled to start, point your browser to the meeting URL you have been provided. Select the radio button “Enter as a guest” and enter your first and last name/

5. When should I log into the webinar?

Participants should log into the meeting up to 10 minutes before the designated start time.

6. What if my Internet connection to the meeting is broken?

If you have to leave the webinar, or if you get disconnected, you will typically be allowed to re-enter by simply pointing your browser to the URL provided.

7. What if the webinar runs longer than expected? Will the meeting disconnect?

No, but we will try to complete on time since another group may have already reserved the online meeting room for the time directly after our session.

8. Is there any additional information for first time Adobe Connect users?

First time users may want to view the following resources available on the Adobe web site:

Participating in Your First Adobe Connect Meeting
Participate in an Acrobat Adobe Connect Meeting

Audio Connections to a CARLI Webinar Using ONLY Voice over Internet Protocol (VoIP)

1. How do I test my computer to make sure VoIP works for me?

If you have not already done so, first run the Meeting Connection Diagnostics Test from the Adobe Connect web site at least a day or two before the meeting so that any technical issues may be addressed in advance. The meeting diagnostics test is available at Adobe.

To test and optimize your VoIP connection, run the Audio Setup Wizard well in advance of the next scheduled webinar. The Audio Setup Wizard is available only when you have logged into a webinar room, so we have to use CARLI‘s test room:

Their Audio Test meeting room is available at:

  • To run the test, go to the “Meetings” tab in the light gray bar at the top left hand side of the window
  • From the pull down menu, select “Manage My Settings” and then “Audio Setup Wizard”.
  • Follow the onscreen prompts to test speakers, microphone, and other settings.
  • To get out of the Adobe Connect Meeting, “Exit Adobe Connect”
  • A brief tutorial about the audio setup wizard is also available at Adobe.

2. A few webinar etiquette tips:

If so instructed, DO use the “raise your hand” function in Adobe Connect and wait to be recognized by the presenter before you begin speaking. When more than one person speaking speaks at once, it is difficult for the presenter as well as the participants to follow to the conversation.

DO say who you are each time you begin speaking, at least until the participants recognize each other by voice.

A big thank you to the Consortium of Academic and Research Libraries in Illinois: they have written the majority of this guide to Adobe Connect. Everything that is wrong about it is of course some change that I made…


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